Charitable Advisors LLC
  • 05-Jun-2017 to 04-Jul-2017
  • - Edna Martin Christian Center
  • Indianapolis, IN, USA
  • Full Time

The Edna Martin Christian Center, as sub-grantee of the United Way of Central Indiana's Great Families 2020 initiative, seeks to hire a Student and Family Support Specialist (Case Manager).

Background
Great Families 2020 is a five-year initiative to improve family stability for vulnerable children and their parents living in four neighborhoods in Indianapolis.  Great Families 2020 is modeled from the promising practice of the "Two Generation" approach, where neighborhood networks in education, financial stability and health services are integrated to serve the whole family.  This is a federally funded effort by the Corporation for National & Community Service (CNCS)  through the Social Innovation Fund (SIF). United Way (Federal Award Number: 16SIHIN001 and CFDA No: 94.019) received a sub-award of $7 million to implement the initiative by contracting with local not-for-profit entities.  More information regarding Great Families 2020 can be found on the United Way of Central Indiana website: http://www.uwci.org/great-families-2020

The Student and Family Support Specialist (SFSS) will support site in strengthening and developing family partnerships and promoting Education and Certification completion.   This includes fostering systems and structures to support staff-family communication; supporting staff and families in using identified development screening tools, and ensuring that staff properly utilizes the Student Success Team process.  The SFSS is also responsible for conducting community outreach efforts to identify and develop relationships with organizations that provide needed services to families in addition to supporting Family Economic Stability activities through various groups. 

Responsibilities
The Student and Family Support Specialist will work with employment counselors; income supports coach, education and financial coach to ensure that the adult learner is receiving assistance across all major service areas. The SFSS plays a valuable role in helping clients achieve education and training completion. They have primary role of assessing the needs of the entire family and creating goals for the family and connecting them to services.

Provide one on one meetings with program participants. 
o Establish and maintain a positive relationship
o Evaluate needs assessments and identify services needed by students and their families
o Meets to provide support and help develop a family case plan that includes goals and steps to achieve the goals
o Assist adult learners in developing Partnership Agreements based on strengths and needs
o Assist with crisis needs and access internal and external resources to eliminate or minimize barriers to education/training, as needed
o Provide follow-up services with participants
o Secure informed consent for family participation in program evaluation related to various research activities
o Empowers and encourages students to fully participate in program activities
o Obtain feedback from students regarding the level of satisfaction with the services they receive
o Assist with Post-Secondary Enrollment/FAFSA Completion

Collaborations
o Understand other services offered by the agency, such as the employment services and financial coaching, and connect the clients to these other services
o Work with staff to identify student areas of strength and areas of growth
o Work in collaboration with other program staff to ensure that development screening tools are completed, analyzed
o Work in collaboration with program staff to ensure they properly utilize the Student Success Team Process
o Collaborate with staff to facilitate student transitions from training to post-secondary education, employment or both.
o Work collaboratively with other organizations to provide services to students and their families
o Conducts periodic adult learner classroom observations
o Works with the Credentialed Teachers to stay updated on the progress of the child and assess any further needs

Outcome tracking'track the stories and successes of program participants. 
o Maintain contact with the client and monitor the status of their applications (e.g. lost, approval, denial, re-certifications, etc.)
o Use Efforts to Outcome (ETO), a client management system, to document and reflect the outcome of their clients accurately and in a timely manner

Develop relationships with community organizations and educational institutions
o Create a network of referral organizations to help you assist the client in obtaining family supports (e.g. local Goodwill voucher program, free dental-work programs, etc.)
o Create a network of referral educational institutions to help students continue their education post certification.
 
Qualifications
• A propensity to work with diverse populations. Previous work experience with the FOC's target population, and/or the ability to provide services in a culturally sensitive manner
• Bachelor's degree from a four-year accredited institution required, graduate degree preferred
• Previous work experience in the social services sector preferred
• Strong communication skills.  Must be able to communicate effectively with clients and FOC team members.
• Ability to work within an interdisciplinary team as a cooperative and supportive team member
• Knowledge of Education systems, community resources and the ability to build relationships
• Must have good written, verbal, communication and organizational skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Internet and Resource Savvy 

Click the APPLY button to submit a cover letter and resume to Vincent Clark.
No phone calls please.

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