Charitable Advisors LLC
  • 30-Nov-2017 to 18-Dec-2017
  • - HVAF of Indiana
  • Indianapolis, IN, USA
  • $34-38k depending on experience and education
  • Full Time
  • comprehensive benefits package available

HVAF is looking for a dedicated, personable individual to fulfill duties of a Volunteer Operations Coordinator in an engaging, flexible, and rewarding atmosphere.  The Volunteer Operations Coordinator serves as the point-of-entry and clearing house for a wide and varied array of volunteers, interns, and special projects/events. 

• Telephone. Receive phone calls, gather caller/transaction information, and coordinate with staff for further action.
• E-Mail.  Read/analyze incoming e-mails and coordinate with staff for further action and appropriate response.
• Schedule.  Populate, update, and maintain the Master Events calendar to include volunteer opportunities and special events.
• Facilitate.  Prepare for and facilitate a weekly Systems Synchronization Meeting (aka Sync Meeting).
• Publish.  Prepare weekly written "Tasking Order" to provide shared awareness and enable collaboration.
• Brief.  Prepare and present regular updates to agency staff, volunteer groups, and Board of Directors on volunteer related activities.
• Collaborate.  Assist as-needed in planning, scheduling, and supervising volunteer work groups.
• Collaborate.  Assist as-needed in developing policies and guidelines in concert with other team members.
• Analyze.  Measure, track, analyze, and report specified measures of performance and effectiveness.
• Plan.  Contribute relevant experience and expertise to short- and long-range planning efforts.
• Speak.  Present agency overview/orientation to individuals and groups on- and off-site.
• Recruit.  Track and recruit potential volunteers at various community activities and retain permanent volunteers.
• Publish. Determine volunteer needs in all areas, coordinate with VP of Advancement to publish volunteer opportunities, newsletter stories, and special events.
• Coordinate. Work with VP of Advancement to coordinate volunteer attendance at various fundraising and community awareness events. Schedule volunteer supervision with management team.
• Onboard.  Serve as point-of-contact for volunteers and interns, conduct initial interviews and screenings, completes background checks, match volunteers to jobs/events, create job descriptions, and conduct orientation, training and follow-up surveys.
• Fulfill.  Accommodate volunteers and ensure their expectations of working with the agency are exceeded.

• Military experience preferred (personal experience or relevant family/friend/acquaintance experience)
• Evident passion for the mission of this agency.
• Evident interpersonal skills.
• Demonstrated experience in working collaboratively with others.
• Demonstrated oral, written, and presentation (briefing) communications skills.
• Demonstrated experience in public speaking to groups of 10-100.
• Demonstrated experience in telephonic customer service transactions and problem-solving skills.
• Demonstrated time management, task management, and administrative organizational skills.
• Demonstrated proficiency in Microsoft Outlook, Word, PowerPoint, Excel, and Access.
• Demonstrated creativity, adaptiveness, flexibility, resiliency, and innovation.
• Ability to inspire trust, cooperation, and camaraderie with co-workers, team mates, and clients.
• Ability to present a positive and professional image and attitude.
• Expressed commitment to continued professional growth and development (life-long learning).
• Associate's degree required in any discipline.
• Bachelor's degree preferred in a detail-oriented technical, administrative, or business-related discipline.

Click the APPLY button to submit cover letter and resume to Sammy Mitchell, Human Resources Officer no later than noon on Monday December 18th.

This position has been closed and is no longer available.
Charitable Advisors LLC


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