Charitable Advisors LLC
  • 30-Nov-2017 to 29-Dec-2017
  • - Coalition for Homelessness Intervention and Prevention (CHIP)
  • Indianapolis, IN, USA
  • thirties-forties
  • Full Time
  • Complete Benefits Package Available

Leads the planning, implementation and promotion of the Indianapolis Homeless Management Information System (HMIS) within the Indianapolis Continuum of Care. The position maintains a strong working knowledge of programs and funding for homeless and housing services and specific funded programs in the Indianapolis Continuum of Care; researches, recommends and manages the vision and direction for the Indianapolis HMIS; assures data quality, accuracy and consistency with prescribed data standards and regulations and assures generation of accurate and timely reporting from the HMIS for local and federal reports. In addition, the position engages and supports organizations in client-level data collection, trains staff at participating agencies; provide end-user support and help desk customer service.

The Coalition for Homelessness Intervention & Prevention (CHIP) mobilizes, advocates and empowers community collaboration towards ending homelessness and fosters an effective system of homelessness prevention and intervention in the greater Indianapolis area. CHIP board and staff members believe that successful efforts to end homelessness require the collective talents, resources, and commitment of the entire Indianapolis community. No one group or individual has the ability to address these issues alone. As the collective impact lead, we work with others to create a systemic and effective approach towards ending homelessness.

Position Duties & Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

• Maintain ongoing working knowledge of programs, funding streams, and participation requirements for programs serving homeless individuals, and assure Indianapolis HMIS functioning and reporting is current with HUD requirements
• Remain informed of current and pending HUD data and technical standards, as well as other local, state, and federal regulations and guidelines for the implementation of an HMIS, and work with consultants to ensure HMIS compliance
• Assess barriers for agencies to provide accurate and timely data and provide ongoing support to overcome those barriers with training and support
• Conduct annual housing inventory of beds and units
• Provide strong customer service to end users via phone, email, helpdesk or in-person
• Assess needs of current users and develop and deliver ongoing training sessions
• Provide ongoing assessment and support to HMIS Peer-to Peer Sessions
• Regularly monitor and review existing data for appropriate and complete entry of required data elements into the HMIS, and provide oversight for and feedback on the timeliness, completeness, accuracy, and consistency of data collected
• Triage service requests with a high attention to customer serve related to end-user questions and concerns via phone, email, or in-person
• Annually review and update HMIS policies and procedures and forms according to HMIS best practices, and maintain updated, signed documents with participating agencies
• Recruit new agencies to participate in the HMIS
• Oversee and monitor performance of contractual partners
• Generate reports from HMIS-driven data for internal and external tracking, reporting, and grant applications
• Generate and ensure timely submission of CHIP quarterly and annual performance reports, the Point in Time (PIT), Housing Inventory Count (HIC), Annual Homeless Assessment Reports (AHAR), and other reports as requested
• Input HUD and other federal agency required data into federal reporting systems as needed
• Attend committee and work group meetings as appropriate
• Other duties may be assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be physically present in the office. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor's degree required from a four-year college or university. Two years of experience in relevant field desired. Knowledge of nonprofits, electronic data management systems, and information technology desired. Must have strong attention to detail, excellent organizational skills, proactive problem solving, strong follow up, and the ability to work on multiple projects at the same time. Proficiency in Microsoft Word, Excel, and Outlook essential. Experience in working with databases preferred. Must have the ability to travel locally and work well with others.

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