Charitable Advisors LLC
  • 06-Dec-2017 to 04-Jan-2018
  • - Flanner House of Indianapolis, Inc.
  • Indianapolis, IN, USA
  • Full Time

The Case Manager will provide initial client assessment to identify their needs and then establish a plan of service.  Conduct outreach activities to involve more participants in our programming.

Specific Responsibilities:
 
1. Provide initial client assessment to; identify client needs and strengths, assist client with presenting problems, barriers to goal attainment, identify agency and community resources to assist client. Assist client in goal setting, and establishing a plan for goal attainment.
 
2. Provide intermediate client assessment and continual follow up to accurately identify client progress.
 
3. Coordinate the provision of services to clients providing direction to volunteers as necessary to ensure appropriateness of services and thoroughness of documentation.
 
4. Recruit participants, interview participants and orient new enrollees to the policies and objectives of the various services that are offered. 
 
5. Document all client interactions and service linkages within prescribed time frames.
 
6. Provide follow-up service to determine both the quality and quantity of the service provided and the status of client's case.
 
7. Compile, record, and prepare reports within prescribed time frames.
 
8. Maintain case files to various contract specifications.
 
9. Plan, develop, and implement programming activities that are appropriate and of interest to participants
 
10. Develop and coordinate community resources; other service providers and support organization that focus on needs.
 
11. Attend community events, and neighborhood meetings as needed.
 
12. Conduct outreach activities to involve more participants in programming which could include offering off-site services, home visits, and preparation of a monthly newsletter and monthly calendar of events.
 
13. Comply with all policies, procedures and documentation standards of Flanner House.
 
14. Maintain positive and effective professional relationships with both internal staff and external persons.
 
15. Attend regularly scheduled administrative meetings and agency-wide staff meetings.
 
16. Lead the agency's efforts in creating and developing relationships with key employers for the purpose of providing job opportunities for our clients.
 
17. Other duties as assigned.

Additional Responsibilities
 
1. Work cooperatively with Program Manager to locate, develop, and complete appropriate grant applications for potential funding opportunities in conjunction with neighborhood input.
 
2. Develop appropriate objectives/goals in conjunction with Service Manager.
 
3. Create measurements that track performance and provide outcomes that indicate improvement in services provided.
 
4. Oversee the collection and compilation of reporting data for all contracts.  Submit timely reports as required by various funding sources and partner organizations.
 
Requirements:
 
1. Bachelors degree or a minimum of 5 years of direct service experience in a Human Services environment. 
2. Excellent written and oral communication skills
3. Detail oriented, excellent organizational skills
4. Ability to work well in a team environment
5. Experience working with a diverse client and staff population.
6. Ability to handle crisis situations and high volume of client flow.
7. Ability to maintain confidentiality of client information.
8. Understanding of social work principles, techniques, and their application to social problems.
9. Knowledge and experience of Microsoft Office Suite.
10. Ability to work with minimal supervision and to use good judgment in decision making.
11. Ability to assist in the writing of grant proposals.
12. Ability to speak effectively before groups in and outside of the organization.   
 
Click the APPLY button to submit cover letter and resume.

Charitable Advisors LLC
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