Charitable Advisors LLC
  • 09-Feb-2018 to 10-Mar-2018
  • - Purple Ink LLC
  • Indianapolis, IN, USA
  • $15 -$17 per hour
  • Full Time
  • eligible to participate in a benefits plan

Are you collaborative, customer-oriented professional, driven to provide top-notch service?  Do you desire to work for an organization with a mission to serve youth and families? Are you able to manage sensitive financial information and communicate financial aid decisions to applicants?

Our Indianapolis based client, a non-profit organization with a mission to serve youth and families in Indiana, seeks a Financial Assistance Coordinator. This member of the Customer Relations Team works extensively with low- to moderate- income families, develops and maintains professional service-oriented relationships with all customers, conducts needs analysis, makes decisions regarding eligibility, and provides program management for all financial assistance funds.

The Financial Assistance Coordinator:
Coordinates efficient, customer-friendly systems for financial assistance program.

Works to improve processes, services and ultimately client outcomes. Ensures service response time and other operational standards are met or exceeded.

Primary contact for applicants for and recipients of financial aid from the Financial Assistance Fund and School Age Child Care Fund (SACC); liaison to CCDF families and applicants.

Serves as liaison to CCDF Consultant (FSSA) and CCDF Intake Specialist/Manager (Children's Bureau).

Ideal Financial Assistance Coordinators Have:
Bachelor's degree in non-profit management, social work, business or a related field preferred

Non-profit experience preferred; expertise in CCDF policies preferred
Minimum of two years working with financial aid or student enrollment processes preferred

Technical proficiency with computers; experience with Microsoft Office
Customer service experience and excellent communication skills

An Equal Opportunity Employer

Click the APPLY button to apply online now.




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Charitable Advisors LLC

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