Charitable Advisors LLC
  • 23-Mar-2018 to 22-Apr-2018
  • - Connect2Help 2-1-1
  • Indianapolis, IN, USA
  • Full Time

(Full- and part-time positions)

Join one of the largest 2-1-1 call centers in the country connecting those in our communities who need help with the organizations that provide it. We are hiring for Information & Referral Specialists both full- or part-time (at least 24 hrs./week) and looking for people with experience, knowledge and/or a committed interest in social services. We offer 200 hours of paid training to educate candidates on the vast network of social service agencies and programs in Indiana; comprehensive medical benefits, retirement plan and life insurance available.

Duties:
Use computer-based database application and extensive training to assess and help callers in locating social, faith-based and government agencies that may assist with their need. Must be able to maintain a calm demeanor and dual task while using active listening skills and keyboard. Must be able to work with individuals from a wide range of backgrounds in a variety of situations, including crises such as domestic violence and suicide.

Qualifications:
We are seeking candidates with excellent computer skills (including typing skills of 28 wpm or higher.) and strong verbal communication skills.  Since we are a 24/7 agency, we are hiring for all shifts. We need candidates willing to work flexible schedules including some weekend and holiday hours. Bilingual capability a plus.

ATTENTION: Be Prepared - To assist the search committee in discerning a match for the position, please prepare your responses to the questions below prior to hitting "APPLY." Applications will not be considered without question responses.
1. Provide an example of a time you have done something that shows your commitment to ensure a positive outcome for a client, regardless of the service you are providing.
2. How comfortable are you, in general, with dealing with differences of opinion and disagreement? Please provide an example that illustrates how you handle conflict.

Click the APPLY button to submit cover letter and resume.




This position has been closed and is no longer available.
Charitable Advisors LLC

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