Charitable Advisors LLC
  • 02-Apr-2018 to 02-May-2018
  • - Girls Inc.
  • Indianapolis, IN, USA
  • Full Time

Girls Inc. of Greater Indianapolis is seeking to hire a full time Volunteer Engagement Coordinator. The Volunteer Engagement Coordinator will assist with the recruitment, screening, training, matching and retention of volunteers to facilitate the delivery of curricula based girl-specific programs.  Requires Bachelor's degree and preferably 1+ years' experience in volunteer management and recruitment.  Must have strong customer service and interpersonal skills. Must also demonstrate professional presentation skills, verbal and written communication skills and a personal commitment to the Girls Inc mission. Must be literate in Microsoft Applications, detailed oriented, and goal driven.

Online Recruitment
• Assist with the development of online recruitment messages
• Assist with the implementation of strategies to target recruitment of individual volunteers
• Research and maintain updated agency information and recruitment postings through a variety of viable online and offline recruitment resources Application Process for Individual Volunteer Applications
• Ensure the volunteer application(s), screening and interview process adheres to agency policy, procedures, and timelines
• Conduct individual volunteer interviews
• Use of interpersonal skills to assess volunteer applicants fit with agency culture and volunteer opportunity desired
• Ensure security of online and paper-based volunteer records
• Ensure consistent implementation of volunteer risk management strategies to ensure safety of the girls, and to preserve the agency's public reputation
• Refer prospective corporate partner leads to the Volunteer Manager
• Effectively use volunteer management database and tools to track the volunteer application and engagement process

Matching Volunteers to Programs
• Ensure that the application, screening, and interview process matches volunteers to programs that best utilize their skills and provide the best benefit to the organization and its constituents.
• Respond promptly to program requests
• Keep track and maintain record of prospective volunteers via the matching prospect list
• Utilize customer service skills while calling the entire matching prospect list to place volunteers in programs and/or as a tool of keeping the volunteer engaged with the agency.
• Communicate with Volunteer Manager at all times during the matching process to provide thorough updates
• Communicate with Program Staff to ensure proper placement of volunteers in programs.
• Track and maintain notes from program matching process, and schedule/coordinate volunteer toolkit pick/up times Assist with

Engagement and Volunteer Recognition
• Track and maintain the volunteer engagement process from inquiry through program match/toolkit pick-up, and retention utilizing volunteer management database and tools.
• Always have timely follow up to volunteers questions, inquiries, and/or concerns
• Maintain ongoing communication with volunteers to strengthen the system of receiving feedback
• Administer end of cycle surveys to volunteers
• Assist with the enhancement of systems for tracking, rewarding, and celebrating volunteer contributions
• Assist with Volunteer Appreciation event and/or any social media recognition for volunteers. Assist with Volunteer Trainings as Assigned
• Conduct all preparation for volunteer training (e.g. training room set up, reporting dietary needs of volunteers to Volunteer Manager, scheduling volunteers for training)
• Co-facilitate volunteer trainings as requested
• Assist with the revisions of volunteer trainings as required
• Assist with occasional on-site volunteer projects
• Keep track and maintain record of volunteer training survey results

Additional Responsibilities
• Regularly report to Volunteer Manager the status of volunteer engagement (e.g. volunteer inquiries through training/matching/toolkit pick-up)
• Participate in Program Department meetings and be prepared to give updates on things related to the volunteer department as assigned
• Participate in Volunteer Team meetings
• Participate in outside meetings for additional training, professional development, and/or networking as assigned
• Participate in recruitment fairs with Volunteer Manager as assigned
• Perform other duties as assigned by the Volunteer Manager

Required Knowledge, Skills & Abilities

• Demonstrate commitment to the mission of Girls Inc. and its constituents
• Knowledge of strategies to match volunteer candidates with positions that best utilize their skills and meet agency needs
• Professional verbal, written, and electronic communication skills; focused on training and public speaking in large groups
• Demonstrates effective interpersonal skills; the ability to establish and maintain effective working relationships, get along with diverse personalities, be tactful, mature, and flexible and adaptable
• Ability to manage multiple priorities and projects
• Has demonstrated a personal commitment to volunteerism
• Ability to communicate the organization's story and motivate individuals to become personally involved
• Ability to manage multiple priorities and projects

Education & Experience

• Bachelor's degree in human resources, nonprofit management, organizational communications, or related field
• Past experience in youth development and/or volunteer management and recruitment
• Broad knowledge and experience with Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Outlook, Access, SharePoint)
• Strong customer/client relations skills
• Demonstrate professionalism

Physical & Travel Demands

• Light lifting may be required at times. 
• Be prepared to occasionally travel to meet the needs of volunteers, and attend off site meetings, fairs, or events.

Expected Hours of Work

• Days and hours of work are Monday through Friday, 9:00a.m to 5:00pm (37.5 hour work week)
• Occasional Wednesday evening and Saturday morning hours for volunteer training

Submit cover letter, resume 

Click the APPLY button to submit cover letter and resume.

This position has been closed and is no longer available.
Charitable Advisors LLC


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