Charitable Advisors LLC
  • 30-Apr-2018 to 29-May-2018
  • - Big Brothers Big Sisters of Central Indiana
  • Indianapolis, IN, USA
  • Full Time

The Bilingual Match Support Specialist assesses the match relations of our volunteers, children and parents/guardians.  

For more than 100 years, Big Brothers Big Sisters has operated under the belief that inherent in every child is the ability to succeed and thrive in life.  As the nation's largest donor and volunteer supported mentoring network, Big Brothers Big Sisters makes strong, enduring and professionally supported mentoring relationships between adult volunteers (Bigs) and children (Littles), ages 8 through 18, in communities across the country-including Marion, Hamilton, and Johnson counties in central Indiana.  Big Brothers Big Sisters partners with parent/guardians, volunteers, schools, donors and others in the community to be accountable for helping youth in our program achieve
1) educational success,
2) avoidance of risky behaviors, and
3) higher aspirations, greater confidence, and better relationships. 

Position Duties

Match Support:
• Help ensure new match goal by completing assigned Match Introductions according to BBBSCI standards.
• Continually assess the match relationship through contacts and surveys with a focus on child safety, match relationship development, positive youth development and volunteer satisfaction.  Identify, address, and resolve real and/or potential problems as early as possible.
• Assess and provide for individual training needs, information and support needs for each match participant to assure a positive youth development experience for the child, and successful and satisfying experience for the volunteer.
• Ensure accurate database documentation is completed in AIM according to BBBS Standards and Agency policies & procedures.
• Promote individual and group match activities and encourage the usage of the Big App to support ongoing volunteer involvement with the child and agency affiliation through individualized recognition, annual events, and reengagement strategies.
• Conduct exit interview by phone with all parties at match closure.  Assess reasons for match closure and re-match potential.   When match terminates pre-maturely or unexpectedly refer exit interview to supervisor for third party assessment.
• Identify and promote re-engagement of volunteers as Bigs, board members, and donors in other volunteer capacities.
• Share with development, engagement, partnership coordinator and/or marketing staff potential partnership relationships and stories as discovered through match contacts with Big, Little and Parent/Guardian.

Bilingual Support:
• Provide bilingual support to the Enrollment & Matching staff by completing Spanish-speaking child inquiries, interviews, and assessments as assigned.
• Translate paperwork, forms, letters, etc. from English to Spanish as requested.
• Provide interpreting services as needed so that all parties involved in the match can communicate clearly when English language capabilities are limited.
• Support the agency's engagement of Spanish-speaking families and volunteers

Position Qualifications
• Bachelor's degree required.
• Experience in assessment and relationship development with child and adult populations with diverse backgrounds, education, demographics, and economic levels; understanding of child development and family dynamics.
• Fluent in Spanish (oral/written).
• Must be able to work proficiently with computers and other office equipment.
• Required to travel approximately 30% of time to meet agency needs (often in places of employment or individual homes), attend conferences and meetings, etc.  Travel is generally within Central Indiana.
• Must be able and willing to work evenings and weekends as required by agency.
• Must have reliable transportation.  Drivers of privately owned vehicles must have valid driver's license and meet state required automobile insurance minimums.  May be required to transport clients.

Click the APPLY button to submit a cover letter, resume and salary requirements by May 29, 2018.

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