Charitable Advisors LLC
  • 03-Aug-2018 to 15-Aug-2018
  • - Indiana Supreme Court
  • Indianapolis, IN, USA
  • Full Time

This position serves as Participant Services Specialist for the Judges and Lawyers Assistance Program (JLAP), working with the Executive Director, Deputy Director, other staff, and the Judges and Lawyers Assistance Program Committee, in carrying out their duties under Rule 31. This program offers help to judges, attorneys, law students, and bar applicants who are seeking assistance for substance use, mental and/or physical health, career change/retirement, practice management, and other issues that can interfere with the practice of law. In addition, this position assists with new client intake and serves as the first point of contact for clients and volunteers.
 
Essential Duties/Responsibilities
Serves as first point of contact for judges, attorneys, law students, and bar applicants seeking assistance from JLAP. Duties include responding to initial calls for help by providing intake services, triage services, and appropriate JLAP information and referrals to callers.  This position requires the requisite skill and experience to assess whether a caller is in crisis and respond appropriately.
 
Additional responsibilities include, but are not limited to:
•  Documenting the intake information and services provided in JLAP's case management system  Providing support and assistance as needed to current JLAP participants
•  Interfacing with current JLAP service providers as needed and documenting the contact in JLAP's case management system
•  Working with Deputy Director to coordinate recruitment, training, and retention of JLAP volunteers and matching JLAP participants with volunteers 
•  Receiving copies of all orders and complaints and coordinating outreach to recipient of order/complaint to notify of assistance offered by JLAP 
•  Acting as liaison with Office of Admissions and Continuing Education, Disciplinary Commission, and Commission on Judicial Qualifications on formal referrals to JLAP 
•  Serving as liaison with Indiana law schools to coordinate office hours, presentations, and other activities
•  Assisting Deputy Director with ensuring timely processing of invoices and requests for reimbursement from vendors, staff, and committee members, as well as requests for assistance from the JLAP treatment fund
•  Coordinating logistics for all JLAP events, including committee meetings, volunteer trainings, and presentations
•  Assisting Deputy Director with oversight of JLAP support groups and JLAP Contractors
•  Managing content for JLAP website 
•  Sharing in the responsibility for evening and weekend coverage of the office by periodically participating in the coverage through whatever system JLAP currently has in place.     
•  Other duties as assigned.
 
Qualifications
Bachelor's Degree (human services field preferred) and experience in mental health and substance use issues required; Master's Degree preferred.
•  Working knowledge of Microsoft Word, Excel, and Outlook, intermediate to advanced level
•  Working knowledge, or ability and willingness to learn SharePoint, Microsoft Customer Relationship Management, QuickBooks, DocuSign, and new software as implemented
•  Ability and flexibility to vary schedule from time to time to accommodate client schedules or JLAP events 
•  Excellent organizational and problem-solving skills
•  Ability to work independently and with others
•  Possess excellent verbal and written communication skills 
•  Ability to multi-task and prioritize work and possess excellent time management skills
•  Ability to work productively without direct supervision and to manage time effectively
•  Ability to use tact and diplomacy when dealing with the needs, problems, and/or concerns of other department staff, outside agency personnel, and/or the public
•  Ability to plan and carry out detailed logistics for small events and meetings
•  Ability to be self-motivated and work independently 
•  Proven ability to exercise discretion in handling confidential information and materials in a professional manner
•  Possess excellent listening and interpersonal skills
•  Must be comfortable working in a close-knit, team environment, and being cross trained
 
Must exercise absolute confidentiality; avoid conflicts of interest and the appearance of conflict of interest, abide by the Employee Handbook and Judicial Code of Conduct.  Must be willing to submit to a criminal background check.
 
EOE.
 
Click the APPLY button to submit cover letter and resume by Aug 15.  In the cover letter, please indicate your specific experience working within the mental health and addiction issues fields, volunteer management, and event planning.



This position has been closed and is no longer available.
Charitable Advisors LLC

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