Charitable Advisors LLC
  • 03-Aug-2018 to 31-Aug-2018
  • - IndyGo
  • Indianapolis, IN, USA
  • Full Time

IndyGo is a Municipal Corporation of Indianapolis-Marion County and the largest public transportation provide in the State of Indiana. The Corporation is currently growing and is expecting to add over 200+ new positions within the next year.
 
The Manager of Engagement manages a staff of outreach professionals and leads the high-impact public outreach and engagement strategy to engage the public in two-way communication related to all facets of IndyGo. The incumbent establishes accountability with the public, increases transparency and builds trust, while utilizing advertising and marketing platforms and tools to share the cohesive messages. In addition, the Manager of Engagement connects with riders and the broader community through public meetings at facilities and community or neighborhood events.
 
Responsibilities
Manages and implements a community outreach program by developing and implementing a successful and extensive multi-faceted, multi-cultural and multi-lingual public outreach plan to promote and educate about IndyGo.
 
Creates, manages and oversees communications to promote IndyGo, utilizing multiple communications platforms; responsible for various external publications including writing and editing monthly e-newsletters, print newsletter, annual reports, brochures, press releases, news stories, etc., selects and assigns features and spotlights, write and edit copy, and research, interview and write news releases for IndyGo.
 
Ensures community understanding of IndyGo programs, projects and policies; participates in providing members of community with information related to IndyGo operations; organizes events, presentations promotions and activities.
 
Develops digital and social media objectives and strategies; implements, executes and manages content; establishes a social media presence and strategy for IndyGo; generates and publishes relevant, original, high-quality social media content; promotes content and tracks analytics to gain insight on traffic, demographics and effectiveness, utilizing this information to inform strategy.
 
Establishes and maintains effective relationships with local neighborhood stakeholders, IndyGo customers, organizations and employers to support the development of transportation programs and projects; uses specialized knowledge to respond to inquiries.
 
Collaborates with Public Affairs & Communications team members to create priorities and materials.
 
Analyzes and reports on outreach efforts through the use of reports and statistical data.
 
Serves as spokesperson for IndyGo at meetings, special events and with the media.
 
QUALIFICATIONS
Bachelor's degree in Public Affairs, Strategic Marketing, Communication Studies, Social or Behavior Sciences or a related field and a minimum of three (3) years of verifiable experience managing community outreach efforts for an organization, which must include at least two (2) years of supervisory responsibility; - OR - High School Diploma or its equivalent and a minimum of five (5) years of verifiable experience managing community outreach efforts for an organization, which must include at least two (2) years of supervisory responsibility required.
 
Valid driver's license required.
 
Click the APPLY button to apply online by Aug 31.



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Charitable Advisors LLC

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