Program Assistant (Part Time) - Indianapolis Urban League
- 14-Aug-2018 to 14-Sep-2018
- - Indianapolis Urban League
- Indianapolis, IN, USA
- Full Time
The Workforce Development Part Time (PT) Program Assistant will provide administrative support to the Sr. Director of Workforce Development and secondary support administratively to other department staff and program participants. The Program Assistant will provide case management for employed and active Workforce Development program participants, and enter and maintain all client data into departmental spreadsheets and Efforts to Outcomes (ETO) database.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide secretarial and office administration support to Senior Program Director;
- Organize and maintain participants files, print, collate, and distribute program materials;
- Maintain program attendance records, update departmental spreadsheets, and enter client data and demographics into client tracking system (ETO);
- Update client tracking system (ETO) with program participant's case notes and supportive service requests;
- Communicate with public and program participants via email and/or telephone about Workforce Development programs and services;
- Answers public and participant questions regarding workshop schedules, trainings, and Workforce Development events;
- Assists with distributing bus passes and gas cards to program participants;
- Provide retention services to active and employed program participants;
- Conduct monthly follow-up with active and employed program participants;
- Attend workshops, seminars or conferences annually to further enhance skills, knowledge and capacity as a Workforce Development Professional;
- Carry out other duties as assigned.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) preferred from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Knowledge of Spanish desirable, but not required.
Ability to read, comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one, small and large group situations, and to customers and clients.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages. Also draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
9:30am-4:00pm Monday through Friday
Click the APPLY button to submit cover letter and resume.