Charitable Advisors LLC
  • 22-Oct-2018 to 13-Nov-2018
  • - Center for the Performing Arts
  • Carmel, IN, USA
  • Competitive
  • Part Time
  • Competitive

The Patron Services Representative's primary responsibility is to provide excellent service to all patrons of the Center for the Performing Arts.  Responsibilities include serving patrons at the Center ticket office, using the Tessitura ticketing system, and performing all duties as directed by the ticket office management team.  Work hours are variable, including weeknight and weekend shift coverage.

Starting with grand opening of the Palladium in January 2011, the Center for the Performing Arts is an inviting gathering place for the community, along with the Center's Studio Theater and the Tarkington. Combined, the three venues are a place for community engagement and for people to celebrate great art together.

The Center is not only a haven for local theater, dance and music organizations to perform, it also provides three of the finest stages in the world playing host to the globe's most gifted performers.

Equally important to the talents performing on stage is the Center's architecture. Our success will be measured both by the works on stage and the inspiration found under our magnificent classical Palladio dome. There is no other complex built in North America where so much attention has been paid to acoustics. The Palladium will last 500 years or more, creating a legacy that will be passed along to our children and grandchildren for generations to come. 

The mission of the Center for the Performing Arts is to welcome, engage, inspire, and transform through compelling performing arts experiences in a world class environment.
More information is available at

Essential Job Functions:
Patron Services
•         Provide excellent service to patrons of the Center for the Performing Arts.
•         Assist patrons with all aspects of reserving and purchasing tickets as well as proper fulfillment.
•         Provide information on all Center activities and events.

•         Process ticket orders over the phone and at the window.
•         Enter all relevant patron information into the database, ensuring data integrity.
•         Retain knowledge of software functions as well as keeping up to date on changes resulting from version upgrades and organizational standards.

Box Office
•         Process all ticket orders for external and internal constituents appropriately and in a timely manner.
•         Perform tasks defined by the Patron Services Management team.

Knowledge, Skills and Abilities:
•         Excellent verbal and written communication skills.
•         Experience providing high-level customer service to the public.
•         Ability to solve problems that may occur during stressful situations.
•         Willingness to work closely with others in a tight-knit environment.

Education and Experience:
•         Bachelor's degree preferred, or High School Diploma with at least 3 years of experience working in an office environment or related field.
•         Experience using Tessitura software a plus.

Click the APPLY button to apply by Nov 13.

This position has been closed and is no longer available.
Charitable Advisors LLC


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