Charitable Advisors LLC
  • 28-Jan-2019 to 01-Mar-2019
  • - Indianapolis Art Center
  • Indianapolis, IN, USA
  • Full Time

The Donor Relations Manager supports the Director of Development to build and maintain individual donor relations, major gifts, and annual giving for the Indianapolis Art Center. This position includes research, strategizing, and reporting to assist in stewardship and personalized relationship building with all levels of donors. It is equally responsible for management of the Art Center's annual appeal calendar, mailings, donor benefits, peer-to-peer fundraising initiatives, and record retention in the donor database (Raiser's Edge). Other responsibilities include ongoing customer service, communications with donors, events, and general development departmental projects. This position plays an integral role in growing a culture of philanthropy that is respectful and transparent with donors and meets the organization's fundraising needs.

Essential Job Functions:

Individual Giving Management
• In collaboration with development and marketing teams, develops annual calendar of appeals, updates, reports, and stewardship.
• Writes content and works with marketing team to develop and maintain database of compelling impact stories for use in appeals, class catalogs, signage, videos, blog articles, and other materials.
• Accurately administers and maintains database of donors, relationships, actions, gifts, and any other relevant data; generates donation reports and mailing lists.
• Helps to oversee peer-to-peer fundraising initiatives by identifying and recruiting volunteer leaders, creating the necessary structures to support them, and training them to deliver messages that are compelling, accurate, and personalized.
• Participates in peer-to-peer appeals'such as classroom appeals'as needed.
• Coordinates and administers yearly staff and faculty appeals.
• Acknowledges donors through thank you letters, calls, and other ongoing stewardship.
• Manages follow-up efforts with annual fund donors and event participants in hopes of growing their relationships with the Art Center over time.
• Reports regularly on annual fund giving and appeal status; maintains dashboards to assess areas of potential need.

Major Gift Research & Support
• Work with development staff and major gift task force to develop and propose strategies for solicitation of major gifts by determining ongoing relationships with prospect/donor, recommending specific purpose and level of gift, and identifying those to be involved in cultivation and subsequent solicitation.
• Researches donor interests, involvement, and relationships within and outside organization to inform committees and solicitors of possible strategies.
• Prepares reports for major gift prospects to Executive Director, Director of Development, and other solicitors in preparation for meetings.
• To monitor relationships with individual donors enters meeting narratives, completed actions, and next steps into donor database.
• Runs weekly reports and ongoing dashboards to remind all solicitors of upcoming actions.

Other Donor Relations
• Assists in developing, managing, and staffing donor tours and ongoing cultivation events.
• Identifies and builds a portfolio of donors for personal cultivation.
• Supports board and volunteer committees as appropriate.

Additional Functions:
• Processes and fulfills donation requests from other organizations.
• Reconciles records and reports on contributions with finance department on an ongoing basis.
• Ensures that all staff and volunteers with access to the Raiser's Edge and other related systems receive proper training.
• Supervises interns as needed.
• Completes other duties as assigned.

Competency Requirements:
• Proficient in Microsoft Office suite, especially Word, Excel and PowerPoint
• Proficiency in The Raiser's Edge fundraising database highly preferred
• Donor Management: Knowledge of Donor Relations and management best practices, policies & processes
• Interpersonal skills: Ability to build relationships, negotiate, and manage conflicts
• Cultural competency: Ability to work effectively in cross-cultural situations
• Excellent written and oral communication skills
• Organizational skills
• Peer-to-peer fundraising experience preferred
• Interest in or experience with major gift fundraising preferred

Education and Experience:
• 3-5 years' experience in Development, Annual Fund or Major Gifts Research
• A combination of education, training and experience equivalent to an undergraduate degree in arts administration, art, art education, or a related field; formal education and/or professional development in philanthropy also preferred
 
Physical Requirements and Working Conditions:
• Works indoors in open office environment
• Works regular hours; some evening and weekend hours are required
• Occasional physical demands associated with carrying/moving art materials and supplies, installing exhibitions; must be able to climb ladders and lift a maximum of 25 lbs.
• Individuals must be able to move freely about the work site.
• Individuals must be able to communicate effectively both orally and in writing.

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Employee must pass a criminal background check prior to employment.
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