Charitable Advisors LLC
  • 20-Jun-2019 to 19-Jul-2019
  • - American College of Sports Medicine
  • Indianapolis, IN, USA
  • Full Time

The Partner and Donor Engagement Manager will play a key role within the ACSM Advancement staff, with primary responsibilities for the fulfillment of multiple corporate funding agreements and the stewardship of member donations to the ACSM Foundation.  This multi-faceted role requires diverse skills in project management, communication, customer service and relationship management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Partnership Activation and Fulfillment
• Serve as the primary liaison between funding partners and internal departments to deliver upon all elements of funding agreements
• Conduct regular activation and planning meetings to ensure visibility to fulfillment obligations and delivery of high-quality execution, including any review/reporting requirements to partners
• Develop and manage a comprehensive activation calendar to reflect all partner fulfillment obligations and to onboard new agreements in a consistent manner
• Prepare and deliver fulfillment recap reports to partners on a timely basis
• Act as first line of customer service and assistance to incoming partner inquiries and requests
• Manage all data entry, invoicing and tracking of receivables for partner agreements
• Manage partner-related content updates to ACSM webpages

Donor Engagement and Stewardship
• Provide friendly and professional interface and customer service for member and other individual donors to the ACSM Foundation
• Record all individual donor gifts and commitments in fundraising and member management software
• Manage communications and collection of pledge commitments
• Generate weekly reports of donations tied to electronic payments of member dues and event transactions; enter income into aggregated donation reports
• Prepare and promptly distribute acknowledgement materials in response to gifts and commitments:  letters; electronic acknowledgements; year-end summaries; etc.
• Assist in preparing periodic solicitation materials and tracking results:  direct mail, electronic solicitations, major gift proposals; etc.
• Assist in preparation of materials and reports supporting the ACSM Foundation capital campaign
• Manage donor-related content updates to ACSM webpages
 
KNOWLEDGE AND SKILLS
• Understand the goals and motivations of funding partners to execute effective activation programs that meet ACSM obligations, deliverables and timelines
• Understand goals and motivations of member donors to provide personalized recognition and relationship management
• Outstanding organization, time management and deadline management skills
• Effective communicator to internal departments, external partners and member donors.  Ability to work with all personality types in a professional, collaborative and team-oriented manner.
• Highly effective personal and written communication skills
• Proficient in Microsoft Office Suite Programs
• Proficient in Salesforce, donor management and/or other CRM software applications

EXPERIENCE
• Bachelor's Degree and minimum 3-5 years' experience in sponsorship, customer and/or donor fulfillment
• Experience in professional association, exercise/sports science and/or health-fitness industries is highly desired
• Self-starter with the desire to deliver flawless execution and enhance customer and donor relations

Click the APPLY button to submit cover letter, resume and salary requirements.



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Charitable Advisors LLC

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