Charitable Advisors LLC
  • 09-Sep-2019 to 08-Oct-2019
  • - Goodwill Industries of Central Indiana, Inc
  • Indianapolis, IN, USA
  • Full Time
  • comprehensive benefits program

The Database and Office Coordinator is responsible for maintaining Goodwill's donor database and the exchange of information/data between and among the members of the Goodwill Foundation staff. The Coordinator will be responsible for inputting all gifts and constituent information, pulling mailing lists, producing reports and statistical analysis of data, and performing regular data cleanup. The Coordinator plays a leadership role in the Goodwill Foundation's Moves Management team via the project management before and after each Foundation touchpoint. Core to this responsibility is to ensure data integrity, perform system audits, and maintain internal database files and tables. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.
 
Responsibilities

Database Coordinator (80%)
• Proactively reviews team calendars of upcoming donor meetings and special events in order to prepare donor profiles.
• Ensures consistent case notes from all team members are properly entered.
• Maintains the donor database.
• Responsible for the gift entry process. Includes copying checks, tracking weekly batches, and assisting in running financial reports and reconciling deposits.
• Completes monthly financial reconciliation of the donor database with finance department.
• Assists accounting team with annual audit preparation needs.
• Manages the donation and stewardship acknowledgment process, including pledge reminders and renewal letters.
• Develops queries and reports using the donor database to provide monthly analysis of fundraising efforts and goals for the foundation staff and board of directors.
• Produces reports and statistical analysis as requested by foundation staff to assist in the furtherance of foundation goals and objectives; report types include donor stewardship, board engagement reports, solicitor portfolio reports, grants received reports, event attendance records, etc.
• Oversees the creation of data segments for direct mail, newsletter, event invitations, and other publications and mailings.
• Maintains data integrity by scanning and cleaning database on a regular schedule, manages duplicate accounts and updates coding. Also utilizes system tools to further enhance data using Blackbaud's Data Enrichment Services tools.
• Develop a process for donor prospecting in order to diversify donor base.
• Implement new system features to ensure the success of the Foundation staff.
• Responsible for maintaining other foundation software tools including but not limited to volunteer management platform, scholarship application and reviewer portal, and corporate wide CRM, Salesforce.
• Collaborates with marketing department to develop online giving forms and event registration forms. Create online and email communication tools for donor responses.
• Keeps up with current trends, practices, and procedures used in the nonprofit sector.
 
Office Coordinator (20%)
• Responsible for answering phone and email inquiries regarding Foundation activities and donations
• Assist Foundation team with event logistics for all donor events; including coordinating venue, catering, day of logistics, etc.
• Coordinates all purchase orders and invoice reconciliation with the finance department according to the organization's purchasing policy
• Manage all office supply and event supply ordering and inventory

Qualifications
• Bachelor's degree is required, or equivalent experience
• Experience with Raiser's Edge and/or Salesforce or other related fundraising database software is preferred
• Highly detailed and organized with a passion for accuracy; experience with database management, recordkeeping, and file management
• Strong relationship-building skills; builds collaborative working relationships with internal and external customers
• Possesses strong oral and written communication skills and ability to communicate at multiple levels
• Effective at multitasking; flexible and adaptable to changing work priorities and schedules
• Good working knowledge of Word, Excel, and Gmail
• Demonstrates initiative; understands how to effectively seek out and research information to complete work
• Unflappable, mature, self-manager
• Able to work alone or as part of a team

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