Charitable Advisors LLC
  • 16-Dec-2019 to 14-Jan-2020
  • - Greater Lawrence Chamber of Commerce
  • Indianapolis, IN, USA
  • Base plus commission annual pay ranges from $50,000-$60,000 based on applicant education and experience
  • Full Time

The Greater Lawrence Chamber is a membership-based organization of businesses and community partners, working together to further our collective interests, while advancing our community forward towards a bright and prosperous future. Lawrence Township surrounds the City of Lawrence in the northeast corner of Marion County and Indianapolis, Indiana. An elected and volunteer Board of Directors (BOD) governs the Chamber and a professional staff is responsible for the development and implementation of the management, policies and day-to-day operations.
 
Reports To: Board of Directors  
 
Position Purpose: 
The President provides day-to-day leadership for the Greater Lawrence Chamber of Commerce by working with the Chair of the Board, the Board of Directors, the staff, and volunteers to accomplish established strategies, plans, and policies.  The President guides all operations including management of staff, budget, and other resources.  This position ensures the delivery of products and services that are highly valued by members and ensures high customer satisfaction, a stable and sustainable operation, and meets expectations for financial performance.

Notice of Confidentiality:
This position is exposed to many confidential items including but not limited to financial documents, outstanding A/R, and information not yet made public.  This individual is expected to maintain total confidentiality in all matters.
 
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
Membership Sales, Growth, & Retention – 50% of time
• Lead the membership recruitment and retention activities in conjunction with the Board and other volunteers
• Make calls, visits, and presentations in order to meet and exceed annual growth and retention goals
• Secures sponsors for all events
 
Strategic Leadership – 20% of time 
• Works with the Board of Directors to execute the strategic plan to advance the Chamber's mission and objectives
• Develop and produce activity reports and work with accounting firm to produce financial statements to determine progress and status of obtaining objectives
• Oversee the design, marketing, promotion, delivery, and quality of programs, products, and services to create excellent member value
• Work with the Board of Directors to plan, develop, and implement strategies for generating revenue. Serves as a member of the Executive Committee, an ex-officio member on all Standing Committees and Task Force Committees
• Serves as the primary spokesperson for the Chamber along with the Chair of the Board
• Establish and maintain a positive relationship with community leaders, public officials, private and public agencies
 
Operations & Management – 20% of time
• Oversee operations to ensure efficiency, quality, high customer service satisfaction, and cost-effective management of resources
• Develop operational procedures, policies, and standards
• Recommend an annual budget to the Board of Directors for approval and manage to that budget within budget guidelines
• Approve disbursements, co-sign checks with Treasurer; develop sources of non-dues revenue
• Determine staffing and volunteer needs.  Interview, hire, coach and develop staff and volunteers Prepare and administer regular performance evaluations of staff and salary recommendations
• Interpret policy and lead advocacy efforts
 
Board Relations – 10% of time
• Support the Board of Directors by advising and informing members on key strategic and operational issues and regular interaction with the Board and staff
• Report monthly statistics, accomplishments, and opportunities at monthly Board meetings
• Develop effective solutions to business challenges
 
Required Knowledge, Skills and Abilities:
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
• Minimum of a bachelor's degree
• 5-7 years' experience leading or managing a membership-based entity
• Previous proven sales experience
• 3-5 years' experience in a supervisory or leadership capacity
• Proficient computer skills including Microsoft Office suite of applications, CRM, social media, and website management
 
Preferred Knowledge, Skills and Abilities:
The items listed below are the preferred knowledge, skill, and/or ability desired to perform this job.
• Advanced business degree
• Prior nonprofit, community development or Chamber experience
• Sales experience in a membership-based entity 
 
Competencies:
The competencies listed below are additional attributes needed to perform this position satisfactorily.
 
• Leadership:  Exhibits confidence in self and others; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others
• Problem-Solving:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions provided in written, oral, diagram or schedule form; identifies and resolves problems in a timely manner and develops alternative solutions; uses reason when dealing with emotionally-charged topics
• Customer Service: Manages difficult or emotional member services satisfactorily; responds promptly to member needs; solicits feedback to improve service
• Business and Financial Acumen: Understands business implications of decisions; demonstrates knowledge of market and competition and aligns work with strategic goals; has ability to read, analyze, and interpret financial statements; experience producing and adhering to a budget
• Teamwork:  Balances team and individual responsibilities; exhibits objectivity and openness to others; views; gives and welcomes feedback; contributes to building a position and high-performance team; builds morale and group commitment
• Interpersonal Skills: Focuses on solving conflict without blame; maintains confidentiality; listens to others; manages emotions appropriately; remains open to others' ideas; interacts and communicates well on both a one-on-one basis as well as in meetings and group presentations; maintains a professional appearance and demeanor at all times
• Judgment: Displays good business judgement and a willingness to make decisions and accept responsibility
• Communication:  Speaks clearly and persuasively; listens and gets clarification; responds well to questions; demonstrates good presentation skills; participates in meetings; effectively present information and respond to questions from the Board, members, volunteers, and the general public
 
Contacts:
Contacts are frequent with the Board of Directors, staff, members, and other community members
 
Physical Demands:
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to stand and sit for periods of time
• Ability to list up to 25 pounds less than 33% of the time
• Attend occasional outdoor events with exposure to heat and cold
• Local travel only.  No overnight travel required

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