Charitable Advisors LLC
  • 19-Jul-2020 to 21-Aug-2020
  • - Inclusivity Institute
  • Carmel, IN, USA
  • Full Time

Organization Description
The Inclusivity Institute is an organization committed to using research, outreach, and collaboration to reduce racial and economic segregation in American housing markets. As part of this work, the Institute developed the Family Assistance Program.

FAP Program and Coordinator Role
The Family Assistance Program (FAP), a program of the Inclusivity Institute, is aimed at reducing residential displacement and economic hardship among renters who have fallen behind on payments due to an emergency and are at risk of eviction. To broaden the FAP's impact, the Inclusivity Institute seeks a motivated, detail-oriented Program Coordinator. This individual will play an essential role in FAP's administration by communicating with clients and external program partners, managing records, and analyzing outcomes to help evaluate and expand the program.

This position is ideal for a candidate who enjoys working with diverse populations and is highly motivated, organized, and has some experience in customer service and data management. Excellent written and verbal communication skills are essential, along with an ability to multitask effectively.

Job Duties

The Program coordinator will:
• Communicate with clients via phone and email in an empathetic and professional matter.
• Provide quality assurance and be proficient in Microsoft Office Suite.
• Enter client details upon intake into a database and update details as needed.
• Draft and sending various time-sensitive documentation to external partners.
• Maintain client confidentiality.
• Make suggestions to improve program efficiency.
• Assist the FAP Program Director in entering, tracking, and synthesizing client data for research, advocacy, program resource development, and marketing.

Education and Experience
• Bachelor's Degree, equivalent experience and qualifications considered as well.

Click the APPLY button to submit cover letter and resume to Kathleen Lara by August 21, 2020.
Competitive Salary, Full Benefits
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