Charitable Advisors LLC
  • 30-Aug-2020 to 29-Sep-2020
  • - Second Presbyterian Church
  • Indianapolis, IN, USA
  • Full Time
  • full benefits package

The Coordinator of Pastoral Care and Funerals supports staff and church leaders in providing care to the congregation and coordinates funeral and memorial services.

Second Presbyterian Church is a welcoming community of faith where Jesus Christ transforms lives.

Essential Functions:

Support staff and church leaders in providing care to the congregation
• Receive and respond to requests for prayer and pastoral care in a timely, compassionate manner, maintaining confidentiality and a non-anxious presence
• Create and distribute pastoral care schedules; maintain accurate and detailed pastoral care records; collaborate with the Associate Pastor for Care to assign visits made by pastoral staff, members of the hospital lay visitor team, and Deacons who deliver flowers
• Coordinate seasonal care, including special worship services and lily and poinsettia delivery
• Provide administrative support to the Associate Pastor for Care and care ministries including Care Corps, Keeping in Touch, and the hospital lay visitor team
Coordinate all aspects of funerals, memorial services, and follow-up bereavement care
• Schedule funerals, memorial services, and inurnments in consultation with the family, building schedule and staff, officiating pastor(s), organist, and funeral home
• Manage day-of logistics, providing in-person support and ensuring a hospitable environment; provide direction to the Pastoral Care Lake Fellow, Deacons, and funeral home staff 
• Coordinate follow-up bereavement care, collaborating with the AP for Care, Pastoral Care Lake Fellow, and Deacons to send bereavement notes and grief books; communicate opportunities for further care and support (grief support group, May Memorial Service, etc.)
Manage the Memorial Garden
• Answer questions about and provide tours of the Memorial Garden
• Facilitate the sale of plaques and niches; update relevant Arena records and paper files
• Order plaques from Matthews Bronze; work with Facilities staff to ensure proper installation

Other Responsibilities: 
Minimum Qualifications:
• Bachelor's level or higher degree preferred
• Excellent written and verbal communication skills 
• Ability to be present with others in the midst of hardship and grief through different mediums/settings (in person, via phone and email) 
• Deep faith in Jesus Christ, Christian values, strong interpersonal skills, and personal integrity
Physical Qualifications:
• Able to provide hands-on support at funerals and memorial services (setting up refreshment table, moving flower arrangements, roping off pews, etc.)
Core Competencies:
Attention to Detail: Consistently attends to the many small pieces which must be assembled into an organized whole; follows up on missing or out of balance items;  resolves unanswered questions needed to address a problem; keeps the larger picture in mind while tending to the smallest of details.
Interpersonal Skills:
Establishes good working relationships with all others who are relevant to the completion of work; works well with people at all levels of the congregation; builds appropriate rapport; considers the impact of his/her actions on others; uses diplomacy and tact; is approachable; avoids communication triangles.
Time Management:
Is able and willing to focus time on tasks that contribute to organizational goals; Uses time effectively and efficiently; values time and respects the time of others; concentrates his/her efforts on the most important priorities; can appropriately balance priorities.
Helping Orientation:
Demonstrates concern for and attends to the needs of the congregation's internal and external constituents ; projects a sense of empathy and understanding when dealing with members and friends of the congregation; is able and willing to supply answers and resources that others finds satisfying.
People/Volunteer Management:
Provides direction, gains commitment, facilitates change and achieves results through the efficient, creative and responsible deployment of staff and volunteers; engages people in their areas of giftedness and passion.
Generates a sense of hospitality and or accessibility by his or her very presence; communicates a sense of availability, warmth, openness and approachability; fosters natural connections between members of the congregation and with visitors; supports a culture of welcoming and connection in the life of the congregation.
Spiritual Maturity:
Shows strong personal depth and spiritual grounding;  demonstrates integrity by walking the talk, and by responding with constancy of  purpose; is seen by others as trustworthy and authentic; nurtures a rich spiritual life;  seeks the wisdom and guidance of appropriate mentors; is able to articulate a clear and consistent theology.
Caring Presence:
Demonstrates the ministry of presence; creates a spirit of openness that invites those who are spiritually or emotionally troubled to confide in her/him; demonstrates appropriate care boundaries; models a non- or less-anxious presence; respects confidences; moves comfortably and easily around those who are dealing with illness, suffering, or loss.
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