Charitable Advisors LLC
  • 14-Sep-2020 to 13-Oct-2020
  • - Newfields
  • Indianapolis, IN, USA
  • Full Time

The Database Coordinator serves as an integral member of the Advancement team at Newfields. As a data-driven and donor-centered program, we depend on the person in this role to provide a solid foundation for our work through impeccable data entry, timely production of donor acknowledgement letters, and accurate reports.

The Database Coordinator will also work closely with an interdepartmental team of database administrators to ensure data flows easily between various systems and to troubleshoot when problems arise.

The successful candidate will have outstanding attention to detail, well-developed critical thinking skills and a spirit of service.

Primary Responsibilities

The following responsibilities describe the general nature of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory.

• Ensure accurate and timely receipt, coding in the database, and acknowledgement of donations.
• Enter a wide variety of individual, corporate, and foundation gifts types (ie: cash, stock, mutual funds, pledges, pledge payments, in-kind, planned, matching gifts, donor-advised fund) with a wide variety of gift designations (ie: multiple project funds, campaign, donor society, annual fund, endowment, capital) into Raiser's Edge donor database.
• Import gifts made through the website into Raiser's Edge from ticketing system.
• Coordinate timely recognition of donor gifts by mail merging, editing and sending acknowledgement letters, and working with gift officers on the addition of personal notes.
• Provide quality assurance through regular, ongoing maintenance and updates of constituent and fund data in Raiser's Edge.
• Produce donor and gift reports (both regularly scheduled and as requested) for Advancement, Finance and occasionally other departments.
• File correspondence in hard copy and digital files. Upload gift documentation to Raiser's Edge records.
• Work with Finance and other Advancement team members to ensure that gifts are coded to the correct fund, so they can be used as the donor intends.
• Support Finance with reporting and audit requests, as necessary.
• Maintain and update lists of matching gift and donor-advised fund opportunities so that information is available for gift officers to share with donors.
• Work with Registration to ensure that gifts in-kind of art are properly recorded and acknowledged.
• Collaborate with the Newfields Lab team to create custom dashboards combining Raiser's Edge data with other Newfields data sources, integrate Raiser's Edge data with other Newfields data collection systems, and coordinate any required system upgrades.
• In anticipation of a donor database transition, work in close coordination with Advancement Services Manager, and serve as primary liaison to IT and the Newfields Lab team to ensure successful transition to a new donor database.

To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills

• Exceptional organizational skills with the ability to prioritize both routine tasks and additional requests from team members.
• Exceptional attention to detail.
• Demonstrated proactive problem solving skills.
• Comfortable working both independently and collaboratively.
• Excellent proofreading skills.
• Excellent data entry and word processing skills. Previous experience with MS Excel, MS Word, and a donor database required; previous experience with Raiser's Edge and SQL preferred.
• Familiarity with and interest in philanthropy, and a basic understanding of donor relations.
• Comfortable creating policies and procedures related to donor records and reporting.
• Comfortable using video calls (MS Teams) and email as primary means of communication with team members as precautions in response to COVID-19.

Education and/or Experience

• Undergraduate plus a minimum of two years prior experience in a not-for-profit organization.
• Or an equivalent combination of education and experience.

Click the APPLY button to submit a formal application online now.

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