Vice President & Chief Programs Officer - Center for Leadership Development
- 09-Nov-2020 to 08-Dec-2020
- - Center for Leadership Development
- Indianapolis, IN, USA
- Full Time
GENERAL POSITION DESCRIPTION
The Vice President & Chief Program Officer (CPO) serves as a critical member of the CLD leadership team. This individual will assume the number two executive leadership role in the organization and will be responsible for helping ensure the success of the overall organization and advancing the organization's mission. In collaboration with the President, the CPO will implement the strategic vision of CLD while ensuring that the programs offered further that vision. With this oversight, they will ensure that the overall quality of the program experience is consistent across all programs and services and across all locations. This position will also lead efforts to evaluate and communicate the effectiveness and impact of all programs and services. This individual must understand the relationship between demonstrating program impact and ensuring the sustainability and viability of the organization. The CPO will oversee efforts to grow CLD's footprint by building strategic partnerships and leading staff overseeing these functions.
The CPO will oversee managers and teams responsible for facilitating: 1) Internal programs that occur on-site at CLD; 2) School-based programs that occur at partner school facilities; 3) Satellite programs that occur at community-based locations; 4) College Prep Institute programs and services; and 5) Evaluation activities to assess programmatic impact. The CPO will provide direct supervision to a Clerical Assistant, the Director of College Prep Institute, the Manager of Programs, the Manager of Community Programs, and the Manager of Program Evaluation. The CPO will also work closely with key partners and the Board of Directors, under the direction of the President.
ROLES & RESPONSIBILITIES
• Serves as a strategic, high-skilled leader for the organization while establishing superior program structure, systems, infrastructure and operating standards that ensure the consistency and delivery of high quality, highly impactful programs and services.
• Establishes overall programmatic strategy and operationalizes that strategy into standard operating procedures to help ensure the consistent implementation of all programs.
• Oversees all efforts to evaluate and assess CLD's programmatic quality and impact. Monitors progress towards CLD's desired outcomes, benchmarks, and other program metrics, which driving the attainment of these goals.
• Plays a key role in the overall development, strategic planning, service delivery, and management of the organization.
• Fosters collaboration and integration between departments and ensures that all CLD staff are working in alignment with CLD's mission and programmatic scheme.
• Serves as a key ambassador for CLD in their ability to articulate the organization's mission, programmatic portfolio, long-term vision, and role within the community as a valuable asset.
• Oversees and provides guidance to managers and directors on how to engage in the Continuous Quality Improvement process, and other program improvement efforts.
• Creates and fosters a high performance culture in the program department, aligned with the CLD Principles for Success: Character Development, Educational Excellence, Leadership Effectiveness, Community Service, and Career Achievement.
• Directly supervises a clerical assistant and four key managers and directors, working closely with senior program staff to build their skills and leadership ability.
• Leads the program leadership team in the planning, execution and delivery of all internal, satellite, and CPI programs and services.
• Drives overall program enrollment, participation and quality. Establishes and monitors goals and measures related to outreach, recruitment, and growing CLD's footprint in the community.
• Provides guidance to managers on how to troubleshoot program and staff performance challenges.
• Monitors staffing needs and capacity to support the achievement of program goals and objectives. Participates in the hiring process of all new program staff.
• Identifies training needs across departments and oversees training of staff.
• Ensures programmatic standards and uniformity are met consistently across programs and locations.
• Works with the Manager of Program Evaluation and Director of Development to oversee the preparation of written program impact summaries to the Development Team, the Board and Grantors and other stakeholders.
• Remains aware of local, regional, and national initiatives that impact programming and communicates this knowledge to staff and volunteers.
• Participates in the budget development process and maintain a high level of fiscal responsibility.
• Works closely with the Director of Development to support fund development efforts, as needed.
• Complies with mandatory attendance at the following annual CLD events: all CLD graduations, Minority Achiever's Awards and Scholarship Gala, College Prep Conference, and Indiana Black Expo.
• Follows professional personal presentation standards and adheres to the dress code policy.
• May perform specialized activities in direct support of the accomplishment of the program objectives and the CLD mission.
WORK EXPERIENCE AND SKILLS REQUIREMENTS
• Preference will go to candidates with at least 8 years non-profit management experience.
• Experience in cultivating and maintaining partnerships and relationships with school staff and other community partners.
• Experience training and supervising staff.
• Experience working with youth of diverse backgrounds.
• Experience in developing curriculum.
• Experience in coordinating and implementing high-quality and effective youth programs.
• Experience in program evaluation and Continuous Quality Improvement.
• Familiarity with Monday.com project management web application.
• Knowledge of Indiana high school degree requirements.
• Knowledge of higher education success to effect post-secondary admissions, persistence and graduation.
• Prior success at executing projects in a timely manner and in achieving results on schedule.
• Strong servant-leader qualities and skills.
• Working knowledge of database input and management.
• Functional skills with Windows 10, Microsoft Office, particularly Word, Excel, PowerPoint.
• Communicator. Excellent verbal and written communication skills.
• Self-starter. Takes the initiative to not only identify a problem but work to solve it.
• Team player. Works well independently, but recognizes value of working with teams.
• Flexible. Must be willing to learn quickly and respond to changing environment.
• Efficient. Able to multi-task, prioritize and manage multiple projects in a fast paced, customer-oriented environment while being detailed and highly organized.
• Passion. Must be excited about the mission of CLD, youth and the communities we serve.
• Impeccable character.
EDUCTION and/or CERTIFICATION REQUIREMENTS
Master's Degree-Education Administration, Educational Leadership, Non-profit/Public Organization Management, Social Work, Nonprofit Management or a related field.
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