Charitable Advisors LLC
  • 16-Nov-2020 to 15-Dec-2020
  • - HVAF of Indiana
  • Indianapolis, IN, USA
  • $30-35k, commensurate with experience and skills
  • Full Time
  • Benefits offered after 90 days: health, vision, dental, life, short- and long-term disability, and paid time off; eligible for paid holidays on day 1

The Community Center Specialist will be responsible for ensuring a smooth operation of the front desk and lobby area by greeting and directing clients and visitors, answering phone calls, and ensuring a safe and clean working environment. They will carry out Outreach (food and clothing pantry) procedures and properly receive, sort, organize, store, and document all incoming in-kind donations. They will oversee and manage the Hospitality Room coordinating activities and planning events for veterans.

Principal Duties and Responsibilities:
• Greet and direct clients, guests, visitors, contractors, volunteers, and donors appropriately
• Answer telephone calls at the main HVAF front desk and refer inquiries to proper department or person
• Ensure a safe and clean working environment; including entire front desk, lobby, restrooms, waiting area, hallways and pantries
• Carry out Outreach procedures in a positive and respectful manner, ensuring client needs are met, and, to the extent possible, their expectations exceeded
• Assist with maintaining organization and cleanliness of food and clothing pantry
• Make copies, send faxes, and distribute mail as necessary
• Complete data entry for monthly Outreach Reports
• Oversee volunteers participating in Outreach
• Properly receive, sort, organize, store, and document all incoming in-kind donations, ensuring accurate weight of food donations is recorded
• Oversee and manage day-to-day operations for the Hospitality Room
• Coordinator activities, plan events, and establish programming for veteran engagement in the Hospitality Room.
• Engage with veterans to the Community Center and Hospitality Room to establish good rapport, trust, and respect
• Keep staff informed of current conditions and situations
• Maintain security by following protocol and procedures involving visitor entry (front door buzzer), visitor logbook, and security cameras
• Collaborate as-needed with other staff and departments to provide awareness of and assistance with events and projects

Skills/Experience Required:
• Demonstrate strong interpersonal skills
• Maintain a neat and professional appearance at all times
• Maintain a positive attitude and demeanor in all situations
• Willingness to be flexible and cooperative
• Ability to lift, move, and organize donations including food, clothing, and household items weighing 45 or more pounds
• Demonstrate excellent oral and written communication skills
• Demonstrate proficiency in Microsoft Outlook, Word, and Excel
• Evident dedication and commitment to the agency

Work Environment:
• Core work week of 40 hours would fall between Monday-Friday
• Will involve evenings and weekends for special events

Click the APPLY button to submit cover letter and resume to Sammy Mitchell, VP for Personnel.

This position has been closed and is no longer available.
Charitable Advisors LLC


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