Charitable Advisors LLC
  • 30-Nov-2020 to 29-Dec-2020
  • - Damien Center
  • Indianapolis, IN, USA
  • $125K-$135K
  • Full Time

Damien Cares Clinic Team

The Clinical Director oversees the clinical operations and quality of care for the Damien Cares Clinic. Develops strategies to increase access for historically disenfranchised populations including Black, Latinx, and transgender populations. Evaluates and improves the patient experience and the integration of services from other departments. Manages program budgets, grant scopes of work, and successful outcomes. Develops collaborations with other community HIV programs.

Essential Responsibilities
• Regularly reviews and develops strategies for improving the ongoing quality assurance outcomes for clinical programs
• Evaluates the patient experience and customer service within the clinic and implements changes
• Updates and implements clinical policies and procedures and ensures the effective implementation of them
• Directly oversees service expansion and new service implementation in conjunction with the CEO
• Facilitates ongoing clinic meetings, feedback into process improvements, and standardization of policies and procedures
• Maintains ongoing positive relationships and communication with clinic providers, medical assistants, and front office staff
• Acts as the lead in coordinating orientation and training for new providers in the clinic, including effective knowledge of the Electronic Medical Record, Policies and Protocols, HIV disease and treatment knowledge, and overall agency programs
• Collaboratively creates opportunities for clinic services to integrate with other agency programs to create more effective one-stop-shop opportunities for patients
• Develops strong relationships with collaborating external partners or potential partners, including other HIV programs, medical providers, and funders as appropriate
• Represents Damien Cares at various public meetings, providing updates and information as appropriate
• Triages patient complaints and other emerging issues within the clinic
• Researches, documents and updates policies for clinical operations, procedures, and protocols for all clinical programs
• Generates project reports, outcome documents and cost-benefit reports for products and services to improve the overall quality of care
• Acts as the lead expert in the Electronic Medical Record and ensures all providers and others are documenting timely and appropriately
• Ensure clinic providers and staff have adequate understanding of 340B practical implementation
• Assist with the creation of marketing and promotional campaigns with effective messaging; ensure target population feedback and participation
• Participate in evaluative and quality assurance activities to ensure professional accountability to the agency, funders, and clients served
• Coordinating with the clinical team to expand STI treatment services, lbgtq+ care, and oral health
• Provide direct crisis intervention services when appropriate
• Prepare both monthly and quarterly reports as required by program funder and program managers
• Supervise all staff on the Clinical Team, proving guidance and support as needed
• Develop and support working collaborations with other social service and mental health providers in the community
• Provide resources, consultation, and training on HIV/AIDS and STI prevention to agency staff

Skills and Qualifications
• Experience working as a medical doctor, nurse practitioner, or other medical provider
• Licensed Medical Doctor for State of Indiana OR Master's, Post-Masters of Doctorate degree from an advanced practice nursing program OR similar degree required
• Knowledge of HIV and STI infection and treatment required
• Fluent in Spanish preferred, but not required
• Experience working with diverse populations, including individuals with HIV/AIDS preferred
• Effective communication both written and verbally
• Able to maintain confidential and sensitive information
• Able to manage multiple priorities and projects
• Proficient in Microsoft Office Suite
• Ability to sit for extended periods of time
• Able to lift objects up to 50 lbs.
• Perform other duties as assigned

Please Note the Following
• If a candidate is offered and accepts this position, successful completion of a background check is required.
• All employees are required to read and sign agency confidentiality statements, pass HIPAA training and requirements, and agree to all policies and procedures.

Click the APPLY button to apply online now.

Damien Center is an Equal Opportunity Employer

This position has been closed and is no longer available.
Charitable Advisors LLC


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