Host Homes Program Case Manager - Trinity Haven
- 15-Feb-2021 to 03-Mar-2021
- - Trinity Haven
- Indianapolis, IN, USA
- Full Time
Trinity Haven's Host Homes Program is a short-term housing option where LGBTQ youth choose to live with community members in their homes. The Host Homes Program Case Manager provides overall coordination and supervision of youth services, case management and support by helping participants identify and pursue goals, developing new relationships with hosts/community members and assisting in accessing community resources and future housing. This position is responsible, in coordination with the Host Homes Program Coordinator, for setting program objectives, implementing strategies, ensuring objectives are met, and being attentive and responsive to evolving community needs. This position reports to Trinity Haven's Host Homes Program Coordinator and involves a high level of community engagement and accountability.
Trinity Haven will offer safe, welcoming, affirming housing for LGBTQ youth/young adults. Trinity Haven will provide each resident housing and services to prepare them for independent living, as they work alongside a case manager to build an individualized plan that leads to their independence. Support services will focus on education, employment, well-being and self-sufficiency and are designed to create an atmosphere of acceptance, community and belonging. At Trinity Haven, residents will find a safe harbor and professional staff that are warm, welcoming, and affirming. Our hope is that no LGBTQ youth in Indianapolis has to spend the night on a park bench or under a bridge ever again.
- Assist with the planning, development, operations and evaluation of the program in line with Trinity Haven's mission, vision, strategic objectives and program philosophy.
- Work collaboratively with Trinity Haven's Host Homes Program Coordinator.
- Work with youth interested in participating in Host Homes Program and assist them through the process.
- Provide ongoing support to youth and host homes through individual contact as needed, weekly or monthly meetings (depending on length of stay) at each home (with the youth, hosts and other youth workers).
- With the Host Homes Program Coordinator, help facilitate the process of matching youth referred to the program with host homes.
- Provide coordination, planning and supervision of weekly drop-in hours for youth and facilitate groups/community activities around topics important to youth, life skills and relationship building.
- Coordinate with Host Homes Program Coordinator and youth workers from partnering agencies while youth are living in the host home to ensure satisfactory resolution of issues including mental health service coordination, development of goals and life skills, and sufficient supervision and support of the youth so that they may move successfully onto more independent, stable living arrangements.
- Assist youth in creating their individual goal plans/dreams and follow through with completion of goals/pursuit of dreams. Coach, guide and support the youth, but ensure the plans are youth-driven.
- Listen to and support youth.
- Help youth navigate multiple systems to access appropriate resources they need/want. Advocate for youth when necessary.
- Support youth in gaining skills/information they need to transition out of community housing. Refer youth to internal and external resources.
- Support youth in addressing their health and wellness needs. Refer youth and ensure they get to appropriate appointments with outside health professionals and services, as needed.
- Actively and collaboratively engage with youth and develop supportive, trusting relationships. Maintain professional boundaries with youth.
- Help youth connect/stay connected to community.
- Engage youth in mediation and problem solving. Respect youth self-determination.
- Help ensure the safety of youth and hosts by addressing the possibility of physically - and emotionally-threatening circumstances and crisis situations in a timely, proactive and professional manner.
- Communicate consistently and effectively with youth and, when appropriate, with hosts.
- Complete and maintain timely documentation in individual files, HMIS and data tracking and reporting so that they reflect up-to date information regarding youth and services related to youth as well as assessing youth for coordinated entry and other supportive housing programs.
- Provide and/or supervise outreach and after-care services for youth who have transitioned out of host home.
- Engage in community organizing and advocacy about youth homelessness.
- Work with the Host Homes Program Coordinator to ensure the program operates within the board-approved budget.
- Participate in outreach and fundraising events for the program, as requested.
- Build and maintain positive collaborations and partnerships with organizations and agencies to improve and expand support of youth experiencing homelessness in Indianapolis.
- Serve as a positive representative of Trinity Haven in the community.
- Attend weekly YYA case conferencing meetings of the Continuum of Care.
- Attend scheduled Youth Action Board meetings.
- Work some weekends and evenings.
A BA or BS in the field of human or social services, or other appropriate degree, is desired. Life and work experience in leadership, program development, and implementation is required. Experience with and commitment to principles-based youth work and restorative justice preferred. Understanding of power, privilege, and systems of oppression preferred. Lived experiences and cross-transferable skills are welcomed and will be considered. A valid Indiana driver's license and a satisfactory MVR is required for this position. A clear DCS history, and clear criminal and sex offender background checks is required. E-Verify is required. CPR and First Aid certification are required.
Click the APPLY button to submit cover letter and resume by March 3.