Outreach and Engagement Manager - Indianapolis Neighborhood Resource Center (INRC)
- 01-Jun-2021 to 21-Jun-2021
- - Indianapolis Neighborhood Resource Center
- Indianapolis, IN, USA
- $37,000-$42,000 range, commensurate with experience.
- Full Time
- generous benefits package including healthcare, vision, dental, and life insurance, and a generous and flexible holiday and PTO policy
Summary: The Outreach & Engagement Manager contributes to meeting INRC goals to strengthen, develop, and empower neighborhood organizations by cultivating and building relationships with community-based organizations, neighborhood organizations, government, and local officials. The Outreach & Engagement Manager manages the outreach, engagement, and recruitment functions of INRC utilizing the Asset-Based Community Development (ABCD) philosophy. The Outreach & Engagement Manager will support INRC's mission by informing constituencies about INRC services, programs, and activities. The Outreach & Engagement Manager will also collaborate with the Training & Facilitation Manager to manage Neighbor Power Indy, INRC's signature annual event.
Evaluation of performance: Performance will be evaluated based on meeting specific goals, deadlines, and other quality indicators established for this position through the job description; working effectively in a team environment; developing and strengthening relationships with members and neighborhood-based organizations; and working efficiently and effectively within specifications, policies, and standards established by INRC.
Key outcomes expected:
- Working with appropriate staff, creates and implements a community and business outreach plan to promote INRC's programs and training opportunities.
- Organizes, attends, and presents at business, community, and neighborhood-based organizations to educate the broader community about INRC, activities, and projects.
- Collaborates with other training and community building institutions; represents INRC on councils, task forces, etc., as appropriate.
- Responds to public and community inquiries and briefs INRC staff on matters of public interest and concern.
- Develops and updates content and materials for outreach programs such as presentations, workshops, meetings and conferences, including contributing to INRC's newsletters, and supporting media outreach and website content.
- Works with Neighborhood Development team to compile and share data and stories that speak to the quantitative and qualitative achievements of INRC and neighborhood-based organizations.
- Maintains social media sites to keep interested parties aware of program development and implementation.
- Helps prepare and manage an annual budget for community outreach activities.
- Serve as ex officio member of Resource Development and Marketing Committee of the INRC Board of Directors.
- In partnership with the Training and Facilitation Manager, manages annual Neighbor Power Indy (NPI) gathering.
- Other duties as assigned.
Critical skills, knowledge, and behaviors:
- Commands a strong grasp of INRC's mission and the asset-based community development (ABCD) philosophy, and is able to share that mission and philosophy with the community.
- Able to coordinate work with INRC staff, as appropriate and required. Able to work well in a team environment and as part of an integrated team.
- Ability to collaborate and negotiate with others to implement and accomplish administrative actions and objectives.
- A commitment to diversity and an ability to communicate with a variety of individuals with diverse backgrounds, education, and economic levels.
- Leadership abilities with diverse teams of staff, volunteers, and community representatives. Able to support and influence others toward desired behaviors and actions.
- Ability to prepare and make analyses, reports, and presentations of performance, proposals, and plans for management.
- Demonstrates effective verbal and written communication skills.
- Demonstrates strong presentation skills. Can facilitate both large and small group presentations.
- Able to think logically and analytically.
- Proactive in anticipating and alerting others to problems with projects or processes.
- High detail orientation and accuracy.
- Takes initiative on projects, also open to feedback
- Able to prioritize, organize tasks and time, and follow up.
- Performs responsibilities efficiently and timely.
- Able to juggle multiple requests and meet multiple deadlines.
- A healthy sense of humor
- Ability to function in virtual and in-person meetings.
- Proficient in basic computer skills, i.e. Microsoft Word, Excel, Internet usage (e-mail), social media platforms (Facebook, Twitter, LinkedIn, and Instagram).
Experience, education, degrees, licenses
- High school diploma.
- Three to five years' experience in a comparable position or equivalent.
- Previous experience with neighborhood development and the ABCD philosophy.
- Must be able to work proficiently with computers and other office equipment.
- Must be able to travel to and make appointments around the City of Indianapolis; occasional in- and out-of-state travel required.
- Will be required to transport laptops, projectors, flip charts, and other AV supplies and materials to various meetings.
- Ability and willingness to attend a variety of meetings. Regular evening and weekend hours should be expected.
Work environment: Work is performed in an office environment and/or in a home office setting, and in the neighborhoods of Indianapolis.
ATTENTION: Be Prepared - In lieu of a cover letter, please prepare your responses to these questions prior to hitting "APPLY" to make your application. Applications will not be considered without question responses.
What excites you about this position and what assets do you bring to this role?
How do you approach neighborhood engagement and how do you share information?
Click the APPLY button to submit resume by June 21.
Anticipated Hiring Timeline
All interviews will be conducted virtually.
- Monday, June 21: Deadline to Apply
- Weeks of June 28 and July 5: First Round Interviews
- Week of July 12: Second Round Interviews
- August 2: Approximate Start Date