Health Navigator - Damien Center
- 01-Jun-2021 to 30-Jun-2021
- - Damien Center
- Indianapolis, IN, USA
- Full Time
- Complete Benefits Package Available
Harm Reduction Team
Damien Center empowers communities and persons affected by HIV/AIDS in the state of Indiana by being a leading resource, provider, and advocate for comprehensive HIV/AIDS care, prevention, education, and related services. Damien Center, Damien Cares and Damien Pharmacy provide client-centered social services focused on care coordination, clinical and pharmacy services, mental health, housing, and nutrition to the Indianapolis community.
The Health Navigator will provide case management to persons identified as hepatitis B and hepatitis C positive. This position will assess eligible patients for needs, identify barriers to hepatitis treatment, and connect patients with resources to reduce or eliminate those barriers. The Health Navigator will also work closely with other teams at Damien Center to help their clients reduce barriers and receive treatment.
Duties and Responsibilities:
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.
- Link identified positive patients to medical care and treatment.
- Assist patients with applying for medical insurance and patient assistance programs as needed.
- Provide patients with education about Hepatitis B, Hepatitis C, and Harm Reduction.
- Develop and maintain a strong working relationship with Damien Cares Clinic and external medical clinics for purposes of referring clients for medical care and treatment.
- Build working relationships with local providers and other community partners who work with the focus population.
- Ensure patient engagement and retention in care by sending appointment reminders, following up after appointments, and frequently checking in with patients about their needs.
- Refer clients to additional services such as STD treatment, substance use treatment, and supportive social services.
- Document all patient interactions and input required data in the appropriate databases.
- Participate in testing and outreach events as needed.
- Attend regularly scheduled calls with the ISDH Viral Hepatitis Services Coordinator.
- Perform special assignments and other duties, on an as-needed basis.
Education and/or Experience
- Bachelor's degree preferred. Experience in public health, social work, insurance enrollment, counseling or related field required. Experience working with diverse populations preferred. Must have the ability to work out of multiple locations and workspaces.
*Work experience may substitute for education requirements on a case-by-case basis.
Knowledge, Skills, and Abilities:
Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.
The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
- The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office setting, with sustained use of a computer.
- The noise level in the work environment is minimal to moderate.
- Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.
Click the APPLY button to apply online now.