Charitable Advisors LLC
  • 13-Sep-2021 to 12-Oct-2021
  • - Big Brothers Big Sisters of Central Indiana
  • Indianapolis, IN, USA
  • salary for this position is starting at $30,000
  • Full Time
  • comprehensive benefits package

Be a part of something BIG! Seeking an individual who is self-motivated, organized, with the ability to balance several tasks while exceling at providing customer service with clientele.

Visit our website for full job description: 

For more than 100 years, Big Brothers Big Sisters has operated under the belief that inherent in every child is the ability to succeed and thrive in life.  As the nation's largest donor and volunteer supported mentoring network, Big Brothers Big Sisters makes strong, enduring and professionally supported mentoring relationships between adult volunteers (Bigs) and children (Littles), ages 8 through 18, in communities across the country-including Marion, Hamilton, and Johnson counties in central Indiana.  Big Brothers Big Sisters partners with parent/guardians, volunteers, schools, donors and others in the community to be accountable for helping youth in our program achieve 1) educational success, 2) avoidance of risky behaviors, and 3) higher aspirations, greater confidence, and better relationships.  

Position Duties

Youth Engagement Expectations:

  • Oversee and manage youth recruitment; develop and manage relationships that will result in youth inquiries, and attend/manage youth recruitment events based on youth recruitment needs.
    • Monitor the youth ready-to-be-matched and pending match queues to ensure timely movement through the matching process.  Maintain contact with those families waiting to be matched. 
    • Conduct re-assessments over the phone which include but are not limited to safety information, orienting, and completing documents needed for enrollment or re-matching purposes; and
    • Complete youth outcome survey tool with youth over the phone as needed. 

Enrollment Expectations:

  • Conduct youth interviews to assess program eligibility based on agency need.
  • Assess the eligibility, suitability, and match-ability of all applicants, including their ability to build and sustain a safe and healthy relationship.
    • Ensure a client centered approach from inquiry to match support.
    • Ensure participant's understanding and buy-in on agency policies and program expectations.
    • Begin the process of evaluating impact through collection of baseline data; and 
    • Effectively communicate with Mentoring Relationship Specialists the training and support needs of incoming matches.

Enrollment Team Assistance:

  • Assist and support the Enrollment and Matching department in times of high need.
    • Assist with presentations of potential matches via phone using BBBS Match Presentation Process.
    • Place applicants into pending matches; likely to result in strong and enduring relationships.
    • Assist with volunteer RTBM queue
    • Assist in scheduling Match Introduction dates by calling volunteer, child and parent/guardian. 
    • Schedule Volunteers for MT 101 and 1:1 training.
    • Conduct volunteer interviews and assessments.

Program Expectations:

  • Assess and provide for individual training needs, information and support needs for each match participant to assure a positive youth and development experience for the child and successful and satisfying experience for the volunteer. 
  • Ensure accurate documentation is completed in database according to BBBS Standards and Agency policies & procedures.
  • Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
  • Work with strategically identified external partners (ie. Schools, community centers, corporations, etc.) to build relationships for youth referrals and family resources.
  • Maintain customer service at levels exceeding expectations of our partners, volunteers, parents, and children.  
  • Availability and willingness to work regular evenings and weekend hours as needed.

Position Qualifications

  • Bachelor's degree required.  Degree in Human Services, Social Services, or related field, or experience in social services, education and/or child development
  • Must be able to work proficiently with computers and other office equipment.
  • Required to travel approximately 40% of time to meet agency needs (often in places of employment or individual homes), attend conferences and meetings, etc.  Travel is generally within Central Indiana.
  • Must have reliable transportation.  Drivers of privately owned vehicles must have valid driver's license and meet state required automobile insurance minimums.  May be required to transport clients.
  • Must be able to pass a background check consisting of National Sex Offender, Criminal History and driving check.

Click the APPLY button to submit cover letter, resume and salary requirements now.

This position has been closed and is no longer available.
Charitable Advisors LLC


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