Community Fundraising Events Coordinator - Riley Children’s Foundation
- 10-Oct-2021 to 09-Nov-2021
- - Riley Children’s Foundation
- Indianapolis, IN, USA
- Full Time
Working as part of the fundraising team and reporting to the Manager, Community Fundraising Events, the Community Fundraising Events Coordinator plays a critical role in developing and consulting with community members who want to create, implement and host fundraising events to support Riley. This position plays a critical role in fundraising through securing, stewarding and renewing association community groups, radio stations and third-party events in their philanthropic engagement with Riley Children's Foundation. The Coordinator works to create and build strong, on-going fundraising efforts with community partners, with a focus on increased online fundraising. This position engages individuals, groups, corporations and associations in the community to increase fundraising revenue from external events. The Coordinator ensures that Riley Children's Foundation policies and procedures for external events are understood and followed; and provides resources to help maximize fundraising efforts for external events. Through this engagement, individuals more strongly connect to the mission and vision of Riley Hospital for Children.
The Community Fundraising Events Coordinator will have annual fundraising goals based on current and future event assignments. The fundraising goal (new gifts and pledges) will only move when funds (new gifts and pledges) are accounted for in our donor database. Performance expectations also include:
• Measurables: Conduct meaningful contacts with association key contacts, Radiothon partners and third party event donors annually with a focus on retaining, cultivating, and securing new association groups, donors and radio partners, while raising funds
• Upgrades: Develop strategies to increase support of current associations and radio partners and other community fundraising groups.
• Online Fundraising: Build online fundraising pages for event groups. Act as a resource to event groups and associations utilizing online fundraising (DIY) and a backup to fix common issues that event organizers and donors may encounter.
• Peer-to-Peer Fundraising: Work with community groups and associations to develop and build strong peer-to-peer fundraisers using RCF's online fundraising platform.
2. Collaboration Organization-wide
• Collaboration/Referrals: Collaborate with others in the Foundation to send referrals and assists to Riley Society, Planned Giving, Grateful Family program, Major Gifts, Dance Marathons, Kids Caring & Sharing, Corporate, Communications and Donor Engagement.
• Communications: Collaborate to identify and maximize media coverage and story opportunities.
• Team Support: Provide support and assistance to all members of the Community Giving Team, working as a team to build a positive work environment.
3. Key Relationships
• Meaningful contacts: Ensure that interactions with constituents are leading toward increased fundraising and awareness, especially when attending meetings or events in person. Contact reports must be filed in a thorough and timely manner.
• Cause connection: Draw event organizers closer to the mission of Riley Children's Foundation. Provide regular Riley stories and deepen their understanding of the impact of funds raised. Accurately and professionally voice the ideas and strategic vision of Riley Children's Foundation to event organizers and donors.
• Database: Ensure that contact information for individuals and event groups is correct and up to date.
• Reporting: Utilize reports in database to draw conclusions based on data to further relationships and fundraising opportunities, as well as to keep accurate financial records with event groups.
• Children's Miracle Network (CMN) Reporting: Work with CMN to pull reports associated with Radiothons in order to keep accurate financial records of Radiothon donors within RCF database.
• Administrative: Maintain accountability to administrative systems and procedures including submitting expense reimbursements, gift processing, RCF calendar additions, etc., by the deadlines assigned.
• Meetings: Prepare for and actively participate in all Riley Children's Foundation meetings as appropriate. Ensure expectations and tools for meeting agendas and follow-up are implemented.
• Budget: Work with your direct manager to monitor individual budget, staying within overall budget guidelines.
• Technology: Understand and effectively use the technology available at Riley Children's Foundation, including mobile pay devices, webinar software, and social media.
• Compliance: Ensure strict compliance with all Foundation policies, as well as local, state and federal laws that govern business practices.
5. Riley Children's Foundation Representative
• Presentations: Represent Riley Children's Foundation through delivering public speeches about the organization and its mission to the external public. Follow Foundation procedure for coordinating President/CEO speaking engagements.
• Tours: Give tours of the hospital, as appropriate, and provide information on Riley Hospital, Riley Children's Foundation, JWR Museum Home, Camp Riley and Wells Center for Pediatric Research.
6. Other Duties as Assigned
• Riley Children's Foundation events: Participate in Riley Children's Foundation Events as requested.
• Other duties as assigned.
EDUCATION AND EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
• Education: Bachelor's degree required.
• Experience: Prefer minimum 2 years of fundraising experience or equivalent client-focused environment. Solid knowledge of an overall donor or customer experience model and peer-to-peer fundraising best practices. Prefer knowledge and implementation of peer-to-peer fundraising platform with donors
• Skills: Solid interpersonal/customer service skills both in person and by phone, with high professionalism and focus on building relationships. Passion for customer service and putting "donor" first. Takes initiative to learn new skills that will drive fundraising revenue. Sensitivity to needs of donors. Problem-solving. Attention to detail and organization. Strong ability to understand technology and systems including peer-to-peer fundraising systems. Strong ability to speak in public. Excellent written communication skills. Ability to absorb large amounts of information and data. Able to meet deadlines and work well under pressure. Able to "think on your feet" in real-time service environments. Thorough knowledge of Microsoft windows environment including effective use of Microsoft Office products with a key focus on Word, Excel and Outlook; experience with SharePoint is a plus. Proficiency with constituent databases.
• Qualities: Personal belief in Riley Children's Foundation vision, mission, core values and strategic direction. Results oriented. Ability to work independently under pressure and effectively prioritize a varied and diverse workload. Flexible, adaptable and resilient in face of changing conditions and new challenges. Creative and resourceful. Inquisitive and sharp-minded coupled with demonstrated aptitude for strategic donor or customer experience strategy. Self-motivating and self-starting. Ability to take quiet pride in one's work. Perseverance. Highly energetic. Optimistic and positive. Team player. Must adhere to the highest ethical standards. Professional demeanor.
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