Human Trafficking Housing Case Manager – Damien Center
- 20-Dec-2021 to 18-Jan-2022
- - Damien Center
- Indianapolis, IN, USA
- Full Time
- Complete Benefits Package Available
Housing Assistance Program
Damien Center empowers communities and persons affected by HIV/AIDS in the state of Indiana by being a leading resource, provider, and advocate for comprehensive HIV/AIDS care, prevention, education, and related services. Damien Center, Damien Cares and Damien Pharmacy provide client-centered social services focused on care coordination, clinical and pharmacy services, mental health, housing, and nutrition to the Indianapolis community.
The Human Trafficking Housing Case Manager (HT HCM) provides support and assistance to HIV+ and high-risk negative survivors of human trafficking. Clients eligible for this project will be survivors of human trafficking who without extensive housing and supportive services assistance would experience housing instability or re-traumatization. This position works with internal collaborative teams and ICESAHT for survivor services coordination, community education, and advocacy. Human Trafficking Housing Case Management includes intake, assessment, case management, goal setting, financial support, and ADL skill building to a caseload of eligible housing recipients. This position requires strong communication skills, conflict resolution, knowledge of grant monitoring and budgeting, as well as survivor-centered care.
Duties and Responsibilities:
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.
- Maintain an active caseload of eligible survivors in housing supports with comprehensive supportive services.
- Work with care teams and community partners to reduce each client's barriers.
- Assist clients in locating affordable, equitable, low barrier housing opportunities.
- Collaborate with client and survivor advocates to ensure the assessment of all safety needs, home modifications and legal supports required to increase resilience and decrease incidents of potential harm.
- Train clients in developing needed skill sets appropriate for the household needs/income.
- Formulate care plans and generate referrals to address specific needs including those centering HIV prevention, survivor supports, and ADL skill building for education and employment.
- Collaborate in client driven supportive service planning that is relevant and meaningful for each client
- Perform housing inspections and HUD required documentation such as habitability and rent reasonableness.
- Complete check requests for approved expenses.
- Attend monthly housing assistance meetings and weekly long-term assistance meetings.
- Complete necessary paperwork, billing requirements, and data entry within required time frames.
- Maintain client records within HMIS and housing program spreadsheets.
- Collect necessary documentation for program eligibility (ID, POS, Lease, Utilities, Income).
- Maintain client records and update client records according to program requirements.
- Prepare regular reports regarding client progress for committee review.
- Attend staff, department, team, and other requested meetings.
- Perform special assignments and other work, on an as-needed basis.
Education and/or Experience:
BSW with 3 or more years of experience or MSW with 1 or more years of case management experience required. Knowledge of human trafficking, sexual violence and trauma required. Commitment to empowerment-based and survivor-centered approach required. Experience with data tracking, goal setting, and soft skill facilitation. Knowledge of housing first and harm reduction. Experience working with vulnerable populations (People living with HIV, LGBTQ+ people, communities of color, substance users, those experiencing homelessness, commercial sex workers, etc.) required.
*Work experience may substitute for education requirements on a case-by-case basis.
Knowledge, Skills, and Abilities:
Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Ideal candidate has a driver's license and reliable transportation that will be used for daily outreach activities.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.
The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
- The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Offsite in-community work setting with some office use for meetings and data entry
- The noise level in the work environment is moderate.
- Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.
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